Privacy Policy

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1. Introduction

Welcome to Pinora ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

By using Pinora, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you create an account, we collect your username, email address, and profile information (avatar, bio).
• Content: Videos you upload, comments you post, and other content you create within the app.
• Communications: Messages you send to us for support or feedback.

2.2 Automatically Collected Information

• Usage Data: Information about how you interact with the app, including videos viewed, likes, bookmarks, and follows.
• Device Information: Device type, operating system version, unique device identifiers, and mobile network information.
• Log Data: IP address, access times, app crashes, and system activity.

2.3 In-App Purchases

When you make purchases through the app (coin packages, boosts), payment information is processed by Apple's App Store. We do not store your payment card details. We only receive confirmation of successful transactions.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our services
• To personalize your experience and show relevant content
• To process your transactions and manage your coin balance
• To enable social features (following, likes, comments)
• To send you notifications about activity on your account
• To respond to your support requests and communications
• To detect and prevent fraud, abuse, and security issues
• To comply with legal obligations

4. Information Sharing and Disclosure

4.1 Public Information

Your profile information (username, avatar, bio) and uploaded videos are publicly visible to other users of the app.

4.2 Service Providers

We may share your information with third-party service providers who assist us in operating the app, such as cloud storage providers and analytics services.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from authorities.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights and Choices

6.1 Account Management

• Edit Profile: You can update your profile information at any time through the app settings.
• Delete Content: You can delete your uploaded videos and comments.
• Privacy Controls: Block users and report inappropriate content.

6.2 Account Deletion

You can delete your account at any time through the app settings. Upon deletion, your profile and content will be permanently removed from our servers within 30 days.

6.3 Data Access

You have the right to request access to the personal information we hold about you.

7. Children's Privacy

Pinora is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of the app after changes constitutes acceptance of the updated policy.

10. Contact Us